Ditch the pagers and paper clipboard. Guests join your waitlist via QR code, explore the area while they wait, and get a WhatsApp notification when their table is ready — helping reduce walkouts during peak hours.
walkout risk when dining parties are told the wait exceeds 20 minutes at peak hours
average annual cost of pager hardware, maintenance, and replacement per restaurant
data captured from paper waitlists — no insight into peak wait times or guest volume
Paper waitlists and pager systems are costly, provide no data, and force guests to hover near the entrance. Digital waitlist management replaces all three pain points with a system that costs less, tells you more, and keeps guests engaged while they wait.
The host displays a QR code at the entrance. Guests scan, enter their name, party size, and any preferences. Join time: 15 seconds. No app download.
With their waitlist position and estimated table time on their phone, guests are free to wait at the bar, walk nearby, or sit outside — not hovering at the entrance.
When the host is ready to seat the party, one tap in the dashboard sends a WhatsApp notification. The guest arrives promptly. No lost pagers, no frantic searching.
Guests use their own phones. Eliminate pager purchase, charging, sanitizing, and replacement costs entirely.
Capture party size, seating preference, high chair needs, or allergy alerts at join time — visible to hosts before the table is called.
Guests see a live estimated wait time based on your table turn rate and current queue depth. Expectations are set before frustration builds.
One tap to notify a party their table is ready. Guests confirm and arrive within minutes. No lost parties, no wasted tables.
Daily, weekly, and monthly views of guest volume, peak hours, average wait time, and walkout rates.
Configure a grace period after notification. If guests do not arrive, the dashboard marks the party and automatically calls the next group.
When guests are free to wait at the bar instead of hovering at the entrance, bar revenue during peak hours increases. Add a custom message in the waitlist confirmation: "Grab a drink at the bar while you wait — we'll message you when your table is ready." Bars report 15–25% increases in pre-dinner drink orders with this approach.
Free to start. No hardware. Set up during your next quiet service period.
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